Refund and Returns Policy

Thank you for purchasing Product Scraper for WooCommerce. Because this is a digital product delivered as downloadable code, the following policy applies.

7-Day Refund Window
You may request a full refund within 7 days of purchase, provided:

• The plugin has not been used to successfully import products beyond reasonable evaluation/testing, and
• The request is due to a verified defect where the plugin does not perform as described in its documentation, and the issue could not be resolved through support.

How to request a refund
Email [email protected] with your order/purchase ID and a description of the issue. We’ll try to resolve the problem first; if we can’t, we’ll process the refund.

Not eligible for refund

• Requests made after 7 days from purchase.
• Change of mind, incompatibility with a custom/third-party theme or plugin not caused by a defect in this plugin, or issues arising from modifications made to the plugin’s code.
• Registration codes already redeemed and in active use beyond the evaluation period described above.

No returns (digital goods)
As this is a non-physical, downloadable product, there is no “return” of goods — refunds are issued as account/payment credit reversal once eligibility is confirmed, and your registration code (if issued) will be deactivated.

Processing time
Approved refunds are processed within 5–10 business days to the original payment method.